Email us
- One address for everything: hello@tiptico.com
- Member support, billing, refunds and cancellations
- Editorial corrections and source questions
- Legal, privacy, data requests, press and partnerships
Contact information
Talk to a human at Tiptico.
Whatever you need — billing, access, editorial corrections, legal or press — there is a real person on the other side. We answer every message, usually within one business day.
30-day money-back guarantee
<24h
Average reply time
7/7
Inbox monitored
EN/IT
Languages
30d
Money-back window
Company details
- Tiptico is operated by Aevasionn Ltd.
- Registered correspondence address is published on the Company Details page.
- For contractual notices, please write to hello@tiptico.com.
Support hours
Our inbox is monitored every day. Messages received Monday to Friday are normally answered the same or the next business day; weekend messages are answered on the next business day.
What to include so we can help faster
- The email address linked to your membership.
- The plan you are on (monthly or annual).
- The page, course or lesson involved, with a link if possible.
- A screenshot when you are reporting a technical problem.
Before you write
Most answers are already on the FAQ page — pricing, cancellation, invoices, devices and how our independent courses are built. Refunds are handled under the Refund and Cancellation Policy, and cancellation is always one click from your member area.
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